If one has ever
been asked the question ‘who are leaders
of this organization?’, one would probably
reply saying, ‘the supervisors or managers’.
However, the most gifted athletes rarely make
good coaches. The best violinist will not necessarily
make the best conductor. Nor will the best teacher
necessarily make the best head of department.
It is very critical to distinguish the skill performance
and the skill of leading the performance, two
entirely different skills. Not everyone who is
a manger is necessarily a leader and all leaders
do not have to be managers, but organization needs
both to succeed. The word “leader”
or "manager" implies there must be followers–people
wanting to be lead and managed. One only has to
look through recorded history to know this is
correct. Leadership therefore is the oldest new
management style. Leaders treat people like they
themselves wanted to be treated. In so doing,
true leaders always produce outstanding results.
Leaders are about people and change. Leaders help
us see the need to change, and offer guidance
to bring it about. The following are some of the
qualities that a leader must have in order for
one to be known as a true leader
ABILITY TO DELEGATE TASKS
The quality to fully delegate is one of the most
important things that a leader should do. It is
critical to delegate both authority and responsibility
and then stay out of the way. Presumably the organization
has hired truly professional and expert staff
that has been trained to do the things that you
don’t have the time to do and always be
available when they need guidance. The Law of
Leadership states that leadership is the exercise
of power to execute responsibility. As an equation,
Leadership = Power x Responsibility. Leaders with
much power but little responsibility are narcissistic
tyrants. Leaders with little power but much responsibility
are impotent martyrs. Superior leaders have an
equal balance and high degree of both qualities.
COMMUNICATION
They should be able to communicate a clear vision
for what constitutes success and help the members
of their organization understand specifically
how they can contribute to that vision.
Listening
The quality of listening is the most important
part of all. Listen, Listen and then once again
listen. Half the problem gets solved when the
problem has been understood when you have listened
effectively. Leave a few things unsaid. I may
know an answer, but I'll often let the team find
its own way. Sometimes, being an active listener
is much more effective than ending a meeting with
me enumerating 17 actions. We all know what it
is like to have a conversation with someone who
is not listening (Kouzes & Posner, 1995, 18-22).
All of us are guilty of it--our eyes may be wandering,
we may be thinking of what we need to do next,
we may be thinking of what to say next, we may
be looking at our watch, we may even continue
working, and we’re doing everything but...
listening! The next time you have a conversation
with someone, be conscious of your actions, listen,
and you'll find yourself enjoying and learning
from the people with whom you associate. A leader
must be able to listen as well as speak and write
(Barry, 2004).
MOTIVATION
The ability to motivate is an essential tool for
all leaders to have in their toolbox. It is not
always easy to motivate others, especially if
they do not enjoy their job or position, or if
YOU do not enjoy your job. However, a good leader
with a positive attitude and a vision can motivate
anyone. There could be many techniques in for
motivation but the most important are the three
that are mentioned below:
1. Employees must be included in all parts of
the process, every step of the way. Teamwork is
the key here, not hierarchy.
2. People must be treated as individuals. Always
acknowledge their importance and show them respect.
They're people first, employees second.
3. Superior work must be encouraged, recognized,
and rewarded. Everyone responds to expectations.
If you treat people as if they are capable and
smart--and get out of the way--that's exactly
how they'll perform. Motivation can never be forced.
People have to want to do a good job (Mason et
al, 1995).
Willingness To Take Risks
Think what life would be like if you never took
risks. Wouldn't life be dull? Likewise, think
what kind of leader you would be and the environment
you would create if you never took risks? If a
leader is afraid to take new steps & risks
the opportunities for improvement and advancement
is all lost. Another way of looking at risk is
to be creative. Whether you are learning a new
sport, trying a different medicine, driving a
new car, or meeting someone for a date, doing
something new for the first time may bring apprehension,
excitement and fear.